Active tour operator
Since 2013
Track Record
Where the work has actually been done — a decade of tourism and education travel operations in the Philippine market, and multi-market program delivery across the U.S. territories.
Built on Long-Term Tourism Operations
Our tourism work is grounded in long-term, hands-on experience in travel operations, group movement, and institutional partnerships in the Philippine market. This background informs how we approach tourism market development, organized travel, and on-the-ground execution today.
Tour Operations & Market Experience
Owner
EGT Travel and Tours
Services delivered to:
Schools, Corporate clients, Local government units
Focus areas:
- Group travel
- Educational tours
- Transport logistics
- Safety oversight
- On-the-ground coordination
Education & Institutional Travel
A significant portion of our tourism work has focused on education-based and youth travel. Through long-standing relationships with school owners, administrators, and education-focused organizations, we have organized structured travel programs aligned with learning objectives and institutional requirements.
Industry Recognition
SY 2014–2019
Highest Volume Of Educational Bookings
SY 2016–2019
Consistent Performance In Group Travel
SY 2018–2019
Educational And Group Sales Performance
Professional Affiliations
& Accreditation
Department of Tourism Philippines
Accredited Member
2015-2022, 2026-present
Philippine Tour Operators Association Inc.
Accredited Member
2019-2020, 2026-present
Tarlac Alliance of Travel and Tour Operators Organization, Inc.
Accredited Member
2018-2020, 2026-present
In 2020, global travel restrictions brought tourism activities to a halt, requiring the temporary suspension of EGT Travel and Tours operations. As a result, active tourism programs and related accreditations were paused during the pandemic period. All three accreditations have since been renewed and are current.
World Concierge Group DBA The ERC Group
In response to emerging recovery needs, World Concierge Group was formed to continue developing and delivering programs on the ground. Through federal relief initiatives such as the Employee Retention Credit (ERC), the team coordinated institutions and ran implementation that helped businesses across multiple markets understand and access available support.
Case Study
Federal Program Awareness & Business Outreach
World Concierge Group coordinated multi-market education, stakeholder engagement, media outreach, events, and field implementation supporting Employee Retention Credit awareness across Hawaii, Guam, the CNMI, and American Samoa.
- Challenge
- Businesses across the U.S. territories were eligible for federal relief under the Employee Retention Credit but were not accessing it. The program sat outside the reach of mainland outreach, the rules were widely misunderstood, and many owners were wary of anything that resembled a tax scheme.
- WCG role
- Developed the outreach program, coordinated the institutions that could give it standing in each market, and ran delivery on the ground. Marketing supported the work; it was not the work.
- Markets & stakeholders
- Five jurisdictions — Hawaii, Guam, the CNMI including Rota, American Samoa, and the U.S. Virgin Islands. Partners included the Hawaii, Kailua, and Guam chambers of commerce, the Hawaii Restaurant Association, Central Pacific Bank, and the American Samoa Small Business Development Center. Coverage ran through KITV Island Life, PNC News, K57 Newstalk, Choice Broadcasting, Samoa News, 93KHJ, and Talanei.com.
- Delivery
- More than thirty documented activities across two years: chamber briefings and after-hours events, business owner appreciation nights, trade show presences at the Hawaii Buildings Expo and the Hawaii Hotel & Restaurant Show, a restaurant association golf tournament, an employment law seminar, radio and television interviews, and press features in each market.
- Outcomes
-
- $45M Hawaii
- $40M Guam
- $30M CNMI
- $7M American Samoa
$122M+ in federal relief funds accessed through programs we supported across underserved U.S. territories and Pacific markets.
World Concierge Group provided program development, coordination, education, and outreach services. We did not provide tax, legal, or financial advisory services. All claims were processed by licensed tax professionals and employers.